Caspian Heating & Air-Conditioning Inc. · Effective October 15, 2026
At Caspian Heating & Air-Conditioning Inc. ("Caspian," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you provide through our website, www.caspianinc.ca.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or contact us for HVAC services.
When you submit an inquiry or request a quotation through our website, we may collect:
We use the information collected to:
We do not use information submitted for service inquiries to send unrelated promotional emails without obtaining any consent required by law.
We do not sell or rent customers' personal information.
We may share information with authorized employees, service providers, or subcontractors when reasonably necessary to respond to inquiries, prepare quotations, or provide requested services.
We may also disclose information when required by law.
We use reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information to protect personal information from unauthorized access, disclosure, alteration, or loss.
Although we take reasonable precautions, no online transmission or electronic storage system can be guaranteed completely secure.
We retain personal information only as long as reasonably necessary to fulfill the purposes for which it was collected, meet legitimate business requirements, or comply with applicable laws.
Information that is no longer required will be securely deleted, destroyed, or anonymized, as appropriate.
Our website may use essential technical functions and third-party hosting or website services that process limited technical information.
Where analytics, cookies, or similar technologies are used, we will provide applicable information and obtain consent where required by law.
You may contact us to request access to personal information we hold about you, request corrections, or ask questions about its collection, use, or disclosure.
We will respond in accordance with applicable Canadian privacy legislation.
You may also withdraw consent where permitted by law, subject to legal or contractual restrictions.
We may update this Privacy Policy periodically to reflect changes in our business practices, website operations, or legal requirements.
The updated policy will be posted on our website with a revised effective date.
For questions, concerns, complaints, or requests relating to this Privacy Policy, please contact:
Privacy Officer
Caspian Heating & Air-Conditioning Inc.
Website: www.caspianinc.ca
Email: info@caspianinc.ca
We will review and respond to privacy concerns in accordance with applicable legislation.